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FAQ's

- Have Questions? Well we have answers -

We are open 7 days a week and closed for Christmas day every year. You can find our updated hours here.

Our escape room facility is a popular one! We highly recommend making a reservation at least a day or two in advance. We tend to book up the day before/morning-of during the Winter and Summer months. In the off-season, there is a chance you can walk in and pick your room and time.

$33 + plus GST per player, a pretty great price right?! Children 5 and under are free, and groups of 20 or more receive a discounted rate, call to inquire.

You have 45 minutes to escape and we advise you to set aside roughly 1 hour for the entire experience. Each group is asked to arrive 15 minutes prior to their reserved time to allow for our check-in process and instruction prior to entering the room.

2 players are all it takes to Escape! Our maximum group size is 6 players for each theme.

We have 1 complimentary locker per room which is available at the time of your reservation until the end of your game. The lockers can fit jackets and bags only, they are not large enough to store skis or snowboards and there is nowhere in our reception these items can be left so please have this organized prior to arriving. 

No matter how large your group is (2-6 pax) when you reserve a room, it is yours to escape from within 45 minutes. There is no need to spend 5 minutes of your precious time breaking the ice with people you have never met!

We have two wheelchair-accessible rooms to choose from – The Buried Cabin and The Pinball Machine.

We are also happy to be a part of the Access-2 Canada program!

Comfortable casual clothing is best! The game is not super active but you will want to be able to move with ease.

High heels are not recommended.

Ski gear is fine but normal shoes or snow boots are required. No ski boots or bare feet are allowed.

Our locker storage is only large enough to hang jackets, so please leave your skis or snowboards behind as there will be nowhere in our establishment to store them. 

One thing is certain, no one is left behind! Your games master will open the door at the end of your game to let you out of the room, either revealing the remaining puzzles or keeping them a secret in case you choose to attempt the same room again!

All cell phones and any camera devices must be locked away in provided complimentary lockers for the game. Siri or Alexa will be no help to you in these rooms and we like to keep images of our rooms off of the internet 😉

You can make a reservation on this site…

BOOK HERE NOW!

We take payment for the full reservation in order to secure your booking. Visa, Mastercard, and Amex accepted for online bookings.

We have a strict 24hr cancellation policy with no refund for changes, no shows or cancellations to your booking within 24hrs of your reserved time.

We do understand that things out of your control can happen. Please call us as soon as you know you cannot make your reservations and we will do our best to accommodate.

Due to our set schedule throughout the day, and out of courtesy to guests with later reservations, we cannot delay your designated starting time.  Your 45 minutes will start at your reserved time.  If you show up late, you will simply have less time in the room to Escape! *Please Note* Each group is kindly asked to arrive 15 minutes prior to their reserved time to accommodate our check in process and pre-game instructions.

Each room is very different in terms of difficulty, style, and things you must accomplish. If you are an Escape Room veteran, you will be fine to try any of our rooms straight off the bat.  If this is your first time, we suggest choosing the Pirate Ship which is our beginner game.  It’s a great introduction to how our games work and still quite challenging with only a 25% success rate in the 45 minutes. (That percentage includes asking for clues!)

Each room is very different in terms of difficulty, style, and things you must accomplish. If you are an Escape Room veteran, you will be fine to try any of our rooms straight off the bat.  If this is your first time, we suggest choosing the Pirate Ship which is our beginner game.  It’s a great introduction to how our games work and still quite challenging with only a 25% success rate in the 45 minutes. (That percentage includes asking for clues!)

Our games are suitable for all ages and are a fantastic team building or family outing activity for everyone to enjoy. From young children to teenagers, 20-30-year-olds to mum and dad, right through to grandma and grandpa…everyone will have a blast escaping from our awesome rooms!

You can exit the room at any point during the game. For safety reasons the door you enter will always be unlocked.

We have had many guests bring claustrophobia concerns to our attention. Once players know they can exit the room at any time, they have always been comfortable inside!  If you have further questions, please give us a call and we can discuss any concerns to help you feel confident in joining your team to Escape! 1(604) 962-1117

Escape Rooms are 110% an experience you want to be on top of your game for. Being under any influence of drugs and/or alcohol will take away from the experience in a negative way.

Team members of Escape! Whistler reserve the right to refuse entry without refund to groups that arrive displaying signs of being drunk and unruly or under the influence of any substance. This is a turbo fun sober activity!

There are 4 Adventures to try...

Can you escape them all?

IN the beginning...

After 5 months of meticulous top secret construction, Escape! Whistler opened its doors on December 26th, 2015. The Pirate Ship and the Lost Tomb were the first of four awesome themes to launch, testing guest’s brains and abilities. Six weeks later the Buried Cabin was added to the roster. Finally, four months after opening for business, the Rabbit Hole became the last piece of the Escape! Whistler masterpiece.

Fast forward two years…sadly, the Lost Tomb was laid to rest. But after four months of creative design and countless all-night building sessions, the Pinball Machine came to life and has been entertaining Escapers ever since.

On February 1, 2020, the next big chapter of the Escape! Whistler’s story has officially begun. The best indoor activity in town is excited to announce an expansion, with the start of construction on two new Escape! adventures that are scheduled to open this summer! The two new room themes have not yet been released but we are certain you will not want to miss them!

Countless hours were spent hand-crafting detailed, immersive sets and 100% original games and we can not wait for you to enjoy them!

Voted Whistler's Best Rainy (and not so rainy) day activity!

$20 / 1 PLAYER
GIFT CERTIFICATE

Whistler Community Services Society

All proceeds go to Whistler Community Services Society!

The Whistler Community Services Society (WCSS) is in need of donations to assist in the continuation of programs such as the Food Bank and Outreach Services.

We will be donating 100% of the proceeds made from 50x 1 player gift certificates sold for just $20 (discounted from our usual rate of $33).

Fill in your information below and we will be in contact within 24 hours to take payment and send you your purchase.

Community Involvement

With the help of the Whistler community through out spring and fall, Escape! Whistler collects proceeds from each booking made through the legendary ‘Escape Room Locals Deal’ to raise funds for Zero Ceiling Society of Canada. 

Zero Ceiling is committed to ending youth homelessness. Based in Whistler, they provide stability, support, and opportunities that empower young people facing homelessness to have a healthy transition to adulthood. Their programs offer stable housing, employment, life skills, and outdoor adventure in a safe, supportive environment for young people from Metro Vancouver and the Sea to Sky Corridor.