Skip to content

Booking Policies

- Whistler's Original Escape Rooms -

$36.99 per player plus 5% GST and an additional online booking fee. Children 6 and under are free!

Can be made 24hrs a day up until one hour prior to the start time of the Escape Room.

2 players are all it takes to escape! There is a maximum of 6 people per room for each game. 

Our Escape Rooms are an all-ages activity. Kids 12 and under must be accompanied by an adult (19yrs +) in the room. This adult is classed as a participant and is full price. 

Full payment is taken at the time of reservation – Cards accepted include Visa, Mastercard, and Amex. Cash and Debit payments are available in-store. 

No transfers, changes or cancellations can be made to bookings within 24 hours of the reserved time. This applies to all bookings with a group size of under 20 people and will result in no refund, or the credit card on file will be charged the full amount. See our group booking policies below for 20 people or more.

Team members of Escape! Whistler reserve the right to refuse entry to any participants suspected to be under the influence of any drugs and/or alcohol. A refund will not be provided under these circumstances.

If at any point throughout the game our staff suspects a participant is being unruly and/or destructive to any object in the room, they will be asked to leave without refund.  If something gets broken, a staff member will review the video footage and if someone was acting inappropriately or aggressively, they may be held accountable and liable for any cost associated with the repair or replacement of the damaged items.

All cell phones and camera devices must be locked away in a provided locker prior to participating in any Escape Room.

All participants must sign a legal release of liability waiver prior to participating in any Escape Room at Escape! Whistler. Participants under the age of 19 must have a waiver completed by their legal parent or guardian. Waivers can be completed at the Escape! Whistler office prior to the game, or by clicking through to the waiver below.

PAYMENT A 50% deposit is required at the time of booking & the remaining 50% is due five (5) days prior to the day of the reservation.

CANCELLATION Final numbers are required at the time of the final deposit when made five (5) days prior to the reservation. Changes or cancellations made within five (5) days of the reservation incurs the full cost of the confirmed booking. 

IN the beginning...

After 5 months of meticulous top secret construction, Escape! Whistler opened its doors on December 26th, 2015. The Pirate Ship and the Lost Tomb were the first of four awesome themes to launch, testing guest’s brains and abilities. Six weeks later the Buried Cabin was added to the roster. Finally, four months after opening for business, the Rabbit Hole became the last piece of the Escape! Whistler masterpiece.

Fast forward two years…sadly, the Lost Tomb was laid to rest. But after four months of creative design and countless all-night building sessions, the Pinball Machine came to life and has been entertaining Escapers ever since.

On February 1, 2020, the next big chapter of the Escape! Whistler’s story has officially begun. The best indoor activity in town is excited to announce an expansion, with the start of construction on two new Escape! adventures that are scheduled to open this summer! The two new room themes have not yet been released but we are certain you will not want to miss them!

Countless hours were spent hand-crafting detailed, immersive sets and 100% original games and we can not wait for you to enjoy them!

Voted Whistler's Best Rainy (and not so rainy) day activity!

Community Involvement

With the help of the Whistler community through out spring and fall, Escape! Whistler collects proceeds from each booking made through the legendary ‘Escape Room Locals Deal’ to raise funds for Zero Ceiling Society of Canada. 

Zero Ceiling is committed to ending youth homelessness. Based in Whistler, they provide stability, support, and opportunities that empower young people facing homelessness to have a healthy transition to adulthood. Their programs offer stable housing, employment, life skills, and outdoor adventure in a safe, supportive environment for young people from Metro Vancouver and the Sea to Sky Corridor.