Policies / Terms & Conditions



Can be made online 24hrs a day right up until one hour prior

Min. per room: 2 people

Max. room capacity: 6 people

Min Age:

Participants 12 and under must be accompanied by an adult in the room, payment still applies for adult supervision. 4 years and under are FREE.

Max Age:

If you can move, you can Escape!


$30 + 5% GST per person / per room

Please note there is no discount for multi room participants.

Group Rates:

Call to book


Payment must be made at the time of booking.

CVC Code is required for all online bookings

Visa or Mastercard accepted in store and online (No Amex or Discover – Sorry!)

Cash and Debit also available in store

Drug & Alcohol Policy:

Team members of Escape! Whistler reserve the right to refuse entry to any participants suspected to be under the influence of any drugs and/or alcohol. A refund will not be provided under these circumstances.


If at any point in the game does a team member of Escape! Whistler suspect a participant is being unruly and/or offensive to any object in the room – participants will be asked to leave without refund.

If something gets broken, a staff member will review the video footage and if someone was acting inappropriately or aggressively, they may be held accountable and liable for any costs associated with repairing or replacing damaged items.

Cell Phones/Camera’s:

All cell phones and cameras must be locked up in provided lockers prior to participating in any Escape Room.


Retail Guests: 24hr cancellation policy applies

Groups 20+: 5 day cancellation policy unless stated otherwise. TBC


All participants must sign a legal release of liability waiver prior to participating in any Escape Room at Escape! Whistler. Participants under the age of 19 must have a waiver completed by their legal parent or guardian.

Waivers can be completed at the Escape! Whistler office prior to game, or online at: www.escapewhistler.com - click on ‘Sign Our Waiver’ at bottom right of page.